Recording visitors in real time can reveal usability issues that reduce conversions and increase bounce rates.

Richman SEO can install visitor recording software on your site to monitor all visitor behaviour. We watch visitors using your site in real time. Every mouse movement, mouse click, form completion and interaction with your site can be observed and insights drawn from aggregated visitor behaviour.

 

Visitor recordings can answer key questions about your visitors:-

 

• Do your visitors understand where to go to get the information they need?
• Why are they abandoning the site without taking an action towards a conversion goal?
• Are they struggling with your enquiry forms or shopping cart?
• Can they find their way easily around the site?

 

We analyse the recordings and makes actionable suggestions to improve usability and increase conversions.

 

Visitor heat map